Netherlands: Shipping costs for orders within the Netherlands are €4,95.
Free shipping from €55,-

Belgium: Shipping costs for orders within Belgium are €5,95.
Free shipping from €55,-

Germany: Shipping costs for orders within Germany are €6,95.

Temporary promotions where no shipping costs are charged apply only to addresses in the Netherlands and Belgium.

Your Zusss package will be shipped within 1-3 business days.

* Note 1: Unfortunately we can not guarantee our postal batches. You will always receive an email, with a track & trace code, as soon as your package leaves Zusss. With this you can always see the current delivery status.

* Note 2: During holidays, promotions and launches, DHL, PostNL and Zusss are busier than usual. Despite the rush we do everything possible to process and send your package as soon as possible. Please note that the package may arrive later than you are used to. 

Not at home during delivery? Then it will be delivered to your neighbors, they will come again the next day, or it will be dropped off at a pickup point. Please check the Track & Trace code for this.

No, unfortunately that is not possible, you can only order in our webshop. Our system is simple and user-friendly, but if you still have questions about how to order online, please contact our customer service.

Once an order is placed, it is immediately transferred to our external warehouse. This prevents an order from being changed, or cancelled.

After placing multiple orders, they cannot be merged.

If the item can no longer be found online at zusss.nl, the item is indeed sold out. It is possible that a sold-out size will become available again. Leave your email address for the sold-out size and we will send you an email as soon as it is back in stock.

No, this is unfortunately not possible.

It may happen that email confirmations end up in the spam/unwanted inbox. If you did not receive the email after placing the order and payment was completed, please contact our customer service team.

After placing an order you will receive an order confirmation, there you will find a listing of your ordered items. You will not receive a separate invoice. If you would like one, please contact our customer service.

Netherlands: Shipping costs for orders within the Netherlands are €4.95.
Free shipping from €50.

Belgium: Shipping costs for orders within Belgium are €5.95.
Free shipping from €50.

Germany: Shipping costs for orders within Germany are €6.95.

Temporary promotions where no shipping costs are charged apply only to addresses in the Netherlands and Belgium.

Your Zusss package will be shipped within 1-3 business days.

* Note 1: Unfortunately we can not guarantee our postal batches. You will always receive an email, with a track & trace code, as soon as your package leaves Zusss. With this you can always see the current delivery status.

* Note 2: During holidays, promotions and launches, DHL, PostNL and Zusss are busier than usual. Despite the rush we do everything possible to process and send your package as soon as possible. Please note that the package may arrive later than you are used to. 

Not at home during delivery? Then it will be delivered to your neighbors, they will come again the next day, or it will be dropped off at a pickup point. Please check the Track & Trace code for this.

Not at home during delivery? Then the package can be delivered to your neighbors, offered again the next day or taken to a pickup point. Check the Track & Trace code to see what applies.

In many cases you can choose another delivery option if the standard delivery time is not convenient. Via the Track & Trace you can check whether this option is available. For example, you can choose delivery to a safe place around the house or on another day.

At Zusss it is currently not possible to have an order delivered on a date of your choice.

Has your order not been shipped yet? Then we can change the address. In that case, please contact our customer service by phone or email as soon as possible.

We deliver orders to the following countries:

• Netherlands
• Belgium
• Germany