Netherlands: Shipping costs for orders within the Netherlands are €4.95.
Free shipping on orders over €55.

Belgium: Shipping costs for orders within Belgium are €5.95.
Free shipping on orders over €55.

Germany: Shipping costs for orders within Germany are €8.95.

Temporary promotions offering free shipping are only valid for addresses in the Netherlands and Belgium.

Please note: due to high demand, delivery times may be longer than usual at present!

Your Zusss package will be shipped within 1-3 business days.

* Please note: unfortunately, we cannot provide any guarantees regarding our postal deliveries. You will always receive an email with a track & trace code as soon as your package leaves Zusss. This allows you to check the current delivery status at any time.

* Please note 2: during holidays, promotions, and launches, DHL, PostNL, and Zusss are busier than usual. Despite the rush, we do everything we can to process and ship your package as quickly as possible. Please note that your package may arrive later than you are used to receiving from us. 

Not home during delivery? Then it will be delivered to your neighbors, they will come back the next day, or it will be delivered to a pickup point. Check the Track & Trace code for this.

No, unfortunately that is not possible. You can only order from our webshop. Our system is simple and user-friendly, but if you have any questions about how to order online, please contact our customer service department.

Once an order has been placed, it is immediately forwarded to our external warehouse. This means that orders can no longer be changed or canceled.

After placing multiple orders, they cannot be combined.

If the item is no longer available online at ZUSSS.com, it is indeed sold out. It is possible that a sold-out size may become available again. Leave your email address with the sold-out size and we will send you an email as soon as it is back in stock.

No, unfortunately this is not possible.

Email confirmations may end up in your spam/junk mail folder. If you have not received the email after placing your order and the payment has been completed, please contact our customer service department.

After placing an order, you will receive an order confirmation listing the items you have ordered. You will not receive a separate invoice. If you would like one, please contact our customer service department.

Netherlands: Shipping costs for orders within the Netherlands are €4.95.
Free shipping on orders over €55.

Belgium: Shippingcosts for orders within Belgium are €5.95.
Free shipping on orders over €55.

Germany: Shipping costs for orders within Germany are €8.95.

Temporary promotions with no shipping costs apply exclusively to addresses in the Netherlands and Belgium.

Your Zusss package will be shipped within 1-3 business days.

* Please note: unfortunately, we cannot provide any guarantees regarding our postal deliveries. You will always receive an email with a track & trace code as soon as your package leaves Zusss. This allows you to check the current delivery status at any time.

* Please note 2: during holidays, promotions, and launches, DHL, PostNL, and Zusss are busier than usual. Despite the rush, we do everything we can to process and ship your package as quickly as possible. Please note that your package may arrive later than you are used to receiving from us. 

Not home during delivery? Then it will be delivered to your neighbors, they will come back the next day, or it will be delivered to a pickup point. Check the Track & Trace code for this.

If you are not at home during delivery, the package can be delivered to your neighbors, redelivered the next day, or taken to a pickup point. Check the Track & Trace code to see which option applies.

In many cases, you can choose a different delivery option if the standard delivery time is not convenient. You can check whether this option is available via Track & Trace. For example, you can choose delivery to a safe place around your home or on another day.

At Zusss, it is currently not possible to have an order delivered on a date of your choice.

Has your order not been shipped yet? Then we can change the address. In that case, please contact our customer service department by phone or email as soon as possible.

We deliver orders to the following countries:

• Netherlands
• Belgium
• Germany